What happens when a plan expires or exceeds its limits?
A company needs a plan that covers its active locations and employees. Historical records should not be discarded just to change plans.
Step by step
- Check the current plan, active-location count and total active employees for the company.
- If the company fits the ad-supported Free limits, review the Free access shown after paid access ends.
- If it exceeds the covering plan, review the read-only or limit message displayed in the app.
- Choose a suitable paid tier, or follow the available safe reduction process for active locations and members.
- Verify the new status before adding shifts or attendance events that require writable access.
Downgrading is not permission to delete historical attendance. Review the effects before removing members or locations.
Labels can vary with app version, language and company permissions. If an option is missing, check your account role before changing company data.