Contact support with useful details
A short, clear report helps support identify the right app flow without exposing private credentials.
Step by step
- Note your OnTimeShift app version, phone model and Android version.
- Describe the action you attempted, the expected result and the actual message or behaviour.
- Include the approximate time and company name if relevant.
- Attach a screenshot only after hiding other employees’ private information, PINs and verification links.
- Email bokimk.ap@gmail.com. For a workplace permission or record correction, also contact your company administrator.
Never send a password, invitation PIN, live email verification link, device token or full payment card details.
Labels can vary with app version, language and company permissions. If an option is missing, check your account role before changing company data.