Check connection and refreshed data
A delayed screen should be checked against a working connection and the latest confirmed event.
Step by step
- Confirm the phone has a usable internet connection.
- Return to the relevant screen and use the available refresh action, then wait for it to finish.
- Check the company, date range and filters so you are looking at the intended data.
- For attendance, look for the confirmation and latest recorded event before repeating a write action.
- If data remains inconsistent, record what is shown and contact the administrator or support.
Do not assume an unconfirmed offline attempt was accepted. Avoid repeated actions that could create confusing records.
Labels can vary with app version, language and company permissions. If an option is missing, check your account role before changing company data.